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FAQ's


Has my order shipped?
Click the "login" link at the top of our site to login to your account and check your orders status.

How do I change quantities or cancel an item in my order?
Click the "login" link at the top of our site to login to your account and to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

How do I track my order?
Click the "login" link at the top of our site to login to your account and to track your order.

My order never arrived.
Click the "login" link at the top of our site to login to your account and to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

An item is missing from my shipment.
Click the "login" link at the top of our site to login to your account and to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Can I ship my gifts anywhere?
Almost anywhere, we cannot ship to P.O Boxes or foreign addresses.

What forms of payment do you accept?
We accept all major credit cards via a secure payment method. It is fast and secure.

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Call us: 817-442-8757